Refund Policy

At, our priority is to ensure a seamless experience for our customers.

Although we strive to prevent situations requiring refunds, returns, or order cancellations, we understand that circumstances may arise necessitating such actions. 

Cancellation Conditions

Here are the scenarios where our refund and cancellation policy applies:

  • Limitation on available purchase quantities
  • Handling of disputes and complaints
  • Stock unavailability
  • Customer-initiated cancellations
  • Non-receipt of payment

Please note that cancellations cannot be processed if your order has been shipped from our side. 

Damaged or Partial Deliveries

If, for some reason, your order is not delivered or is damaged in transit, we will ship you a replacement or issue you a full refund as per your request. 

However, if you receive a partial order, we will refund the entire amount and only charge for the received product(s). 

Delivery Waiting Time

Please allow us 30 business days from the shipment date. 

If, after this period, your order has not been received or if you have received notification of a hold or return, kindly contact us for immediate assistance.

Query Duration

In case you find the product quality unsatisfactory, please reach out to us within 45 days of delivery. 

We will gladly provide a free replacement or a refund for that product as per your request. 

Please note that queries raised after 45 days from the delivery date will not be entertained.

Conditions for Refund or Replacement

Products returned for a refund or replacement should be in their original packaging and in the same condition as received. 

Any tampering, damage, or alteration to the product may affect the eligibility for a refund or replacement.

Refund Processing Time

After approving a refund, please allow a reasonable processing time for the refunded amount to reflect in your account. 

Processing times may vary based on your payment method or financial institution.

For any concerns or inquiries regarding your transaction or order, our dedicated customer service team is available to assist you. 


Reach out to us via email at or call us at +1(888) 866-7566.